AI Implementation and Solutions for Australian Businesses.
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From Digital Pioneers to AI Partners - Introducing MavensAI
MavensAI is a dedicated AI Implementation and Solutions service, created by the team behind Digital Mavens and Now Communications Group. We are Sydney-based with over 17 years of experience guiding Australian businesses through digital and technological transformation.
As AI moves from concept to core business capability, MavensAI helps businesses cut through the complexity and get started on their AI journey. We focus on AI education workshops, use case design, pilot implementation, and industry-specific solutions that deliver measurable business outcomes.
Whether you're exploring AI for the first time or ready to operationalise a specific use case, MavensAI provides the clarity, structure, and support to move forward with confidence
Contact us now or Chat to the Chief to see how we can help your business today.
As AI moves from concept to core business capability, MavensAI helps businesses cut through the complexity and get started on their AI journey. We focus on AI education workshops, use case design, pilot implementation, and industry-specific solutions that deliver measurable business outcomes.
Whether you're exploring AI for the first time or ready to operationalise a specific use case, MavensAI provides the clarity, structure, and support to move forward with confidence
Contact us now or Chat to the Chief to see how we can help your business today.
Our AI Services
What We Offer
AI Consulting
We work with business leaders to define a clear path to AI adoption. Our consulting services include C-level strategy workshops, AI education sessions for senior leaders, and tailored assessments of business readiness. We help organisations map opportunities, prioritise use cases, and develop practical roadmaps to align AI with strategic goals.
Custom AI Solutions
We design and build AI solutions tailored to your specific needs, data, and industry. This includes developing custom AI Agents that act as domain experts within your business, as well as industry-specific tools that solve real operational challenges. Our solutions integrate with your existing systems and databases to ensure seamless adoption and measurable impact.
Training & Enablement
We provide practical, hands-on training to help teams get the most out of their AI solutions. This includes tailored enablement plans, upskilling sessions, and onboarding support to prepare staff for AI adoption. We also offer guidance on ongoing model training and refinement to ensure your AI continues to evolve with your business needs.
Ongoing AI Support
AI is not set-and-forget. We provide ongoing support to maintain performance, adapt to new needs, and embed AI effectively into your organisation. This includes technical maintenance, refinement, and continuous enablement.
Showcase
Driving Success For Our Clients
Migrating Toys R Us to Shopify Plus
When Toys R Us Australia (ASX:TOY) decided to transition from their on-premise OS Commerce platform and move to Shopify Plus before the BFCM and Christmas sales rush, they came to the Digital Mavens because of our end-to-end ecommerce expertise and dedicated Ecommerce Copilot support services. This strategic and critical move aimed to enhance their online…
View MoreSome of Our Work
Tenders and Pricing Portal: Boosting Efficiency and Productivity
The Challenge
Responding to tenders, whether large or small, was a time-intensive and laborious process for the tenders and pricing team of our client. Key tasks such as pricing calculations, data formatting, spreadsheet entries, and crafting tailored responses required significant effort. Repeatedly answering common questions while maintaining accuracy and customisation further slowed the process, limiting the team’s ability to handle multiple tenders simultaneously.
Our Solution
Digital Mavens implemented a cutting-edge AI solution to streamline and enhance the tender response process:
- Knowledge-Based AI Agents: We developed AI-powered agents connected to company-specific documents, enabling accurate, tailored answers to tender questions.
- Automated Document Analysis: Our solution processed multi-format files (Word, Excel, CSV, PDFs) to analyse tender requirements, match resource needs, calculate pricing, and generate exportable responses.
- Custom Online Interface: We created a user-friendly portal to manage and streamline the tender response process using AI.
The Results
Our AI solution transformed the team’s workflow by significantly reducing the time and effort required to complete tenders. This resulted in:
- Increased productivity and faster response times without compromising quality or consistency.
- A higher volume of small to medium tenders successfully completed, driving revenue growth.
- Enhanced capacity for the team to take on more tenders, maximising overall efficiency.
Latest Blogs
Industry Insights & Updates
As artificial intelligence reshapes how people find and use information online, traditional websites face an inflection point. More users are delegating search and browsing to AI assistants rather than clicking through pages themselves. In fact, recent research shows AI-generated search summaries have already caused a 15 to 64% decline in organic web traffic (varying by […]
In recent weeks, Shopify CEO Tobias Lütke shared an internal company memo publicly, outlining how the ecommerce platform is embedding artificial intelligence (AI) across its operations. While Shopify is widely recognised as a leader in ecommerce infrastructure, this development offers broader lessons for business leaders well beyond the retail or technology sectors. Rather than treating […]
AI-powered search and automation are no longer futuristic concepts—they are fundamentally reshaping SEO right now. If your website isn’t AI-friendly, it could be losing traffic, rankings, and business opportunities. Here’s how to ensure your website remains discoverable in the AI-first era. How AI is Changing Search in 2025 Google’s AI-driven search updates are changing SEO […]
AI is steadily making its way into business operations, offering new ways to improve efficiency and streamline processes. The latest advancement, OpenAI Operator, is a step beyond chatbots and simple automation. Launched on 28th Jan 2025, it’s an AI Agent that can browse websites, interact with digital platforms, and complete tasks independently—bringing real automation to […]
Is your team tired of juggling customer support tickets while struggling to keep up with growing order volumes? In today’s ecommerce landscape, fast, personalised, and efficient customer service isn’t just a luxury—it’s a necessity. AI-powered support, like Gorgias' AI Agents, is transforming the way ecommerce businesses are engaging with customers, turning everyday interactions into revenue-driving […]
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